Reference

What Governs Your Account on juan357

These legal terms set out the rules that apply when you access juan357, open an account, and use any payment method including GCash, Maya, or InstaPay.

Account eligibility rulesGCash, Maya, InstaPay transaction termsData and cookie policyYour rights and how to contact usJurisdiction-based access conditions
juan357 What Governs Your Account on juan357
HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

We collect only the data needed to run your account, verify transactions, and keep your wallet connections — GCash, Maya, InstaPay — working correctly. Cookies on juan357 are used to keep your session active and remember your login state across browser and mobile use. You can manage cookie preferences through your browser settings at any time. Players in Bacolod and across the Philippines can request a copy of their stored data or ask us to correct it by contacting support through the channels above.

Data Collection

We collect your name, contact details, and payment references — such as your GCash or Maya account number — only to operate your account and process transactions.

Cookie Use

Session cookies keep you logged in as you move between the lobby, live tables, and your account wallet on both mobile and desktop without signing in again.

Account Security

Your account is protected by a verified login flow. Any change to your linked e-wallet — GCash, Maya, or InstaPay — requires identity confirmation before it takes effect.

Data Retention and Requests

We keep transaction and account records for a period required by applicable regulations. Write to us through the Help page to request access, correction or deletion of your data.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about these terms, your account data, a transaction made through GCash or InstaPay, or how we handle your personal information, our support team can respond directly. You do not need to go through a third party first — send us a message and we will follow up with the relevant policy detail or escalate internally if needed.

Team online

Live Chat

Open the chat widget from any page on juan357. Give your account details and the specific policy question and we will respond during active support hours.

Email Support

Send a written query to our support address listed in your account settings. Attach any GCash, Maya or InstaPay transaction reference if your question is payment-related.

Account Help Page

Log in and go to the Help section of your account dashboard. You can submit a formal request to access, correct or delete your personal data from there.

Common Questions About Legal Terms on juan357

These are the questions we get most often about account rules, data rights, and how our legal terms work in practice for Philippines players. If yours is not here, reach out via live chat or email and we will give you a direct answer.

Account access depends on local law and is available to eligible players where Philippine law permits it. We verify eligibility before an account is fully activated.

We record the transaction reference, the amount, and the e-wallet identifier linked to your account. We do not store your full GCash or Maya PIN or password at any point.

Yes. Log in and go to the Help section of your account, then submit a deletion request. We will respond within the timeframe set by applicable data regulations.

Cookies keep your session active across the lobby, game rooms and your account wallet. You can adjust or block non-essential cookies in your browser or device settings at any time.

We send a notification to your registered email address. If you continue using juan357 after the update is live, that counts as acceptance of the revised terms.

Contact our support team first with your transaction reference number. We review the record on our end before any external escalation is needed or advised.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.