Account Verification at juan357
Account verification at juan357 is how we make sure your funds go to the right person and nowhere else. You'll need to submit a valid government-issued ID — a passport, driver's licence or any PhilSys-recognised card works — and a clear selfie for comparison. Documents are reviewed by our team, and you'll get an update through your account message centre. Completing verification
unlocks full cash-out access; unverified accounts can still deposit and play but face limits on withdrawals. The whole process runs inside your account settings, no printing or in-person visit needed.
- Open Account Settings — Log into your account and go to the Profile or Settings section. Look for the Identity Verification option — it opens the document upload screen.
- Upload Your ID — Submit a clear photo of a valid Philippine government ID — a passport, driver's licence or PhilSys card. The image must be legible front to back.
- Take a Selfie — Photograph yourself holding the same ID you submitted. Make sure your face and the card are both clearly visible; blurry images slow the review down.
- Wait for Approval — Our team reviews submissions and sends a status update to your account message centre. Approved accounts gain full access to cash-out with no withdrawal restrictions.